NetSuite and BigCommerce integration quickstart
Items, inventory, orders, fulfillment, refunds and a daily reconciliation. Built on NetSuite Connector (formerly FarApp), Celigo or a direct integration, depending on your requirements.
Free consultation to scope your project
A single source of truth for inventory and sales data
NetSuite manages items, inventory and accounting. BigCommerce manages the storefront and checkout. This quickstart syncs the data between them and includes a daily reconciliation report that lists any order that doesn't match between the two systems.
Six syncs between NetSuite and BigCommerce
NetSuite to BigCommerce
Items and prices
New items and price changes in NetSuite update in BigCommerce automatically.
NetSuite to BigCommerce
Inventory
Available quantities from your NetSuite location update in BigCommerce every few minutes.
BigCommerce to NetSuite
Orders
BigCommerce orders create NetSuite sales orders, including customer, tax, shipping, discounts and payment.
NetSuite to BigCommerce
Fulfillment and tracking
Fulfillments in NetSuite mark the BigCommerce order shipped and send the tracking number to the customer.
BigCommerce to NetSuite
Refunds
BigCommerce refunds create the matching credit memo and refund in NetSuite.
Both systems
Daily reconciliation
A daily report compares order counts and totals between both systems and lists any exceptions by order number.
Pricing and add-ons
Included in the base price
- One BigCommerce storefront
- One NetSuite subsidiary and currency
- One inventory location
- Standard US sales tax
- Up to 5,000 active items
Connector and app licenses are not included and are billed by the vendor. A direct integration has no license fee.
Add-ons (fixed price)
| B2B Edition (company accounts and price lists) | $2,950 |
| Additional storefront | $2,950 |
| Each additional inventory location | $1,500 |
| Historical order import | $1,950 |
One week project plan
- 1
Free consultation
We review your requirements and confirm the scope and price.
- 2
Access and field mapping
You provide access. I document every field mapping for your approval.
- 3
Build and test
I build and test each sync in your sandbox, then in production.
- 4
Review
We review the integration together and I make any changes that week.
- 5
Go-live
Go-live on your schedule, with 30 days of post-launch support.
What you provide
- NetSuite administrator access
- BigCommerce API account
- NetSuite sandbox, if available
- Connector license, if required
- A project contact to approve the field mapping
Performance guarantee
If the integration doesn't work as scoped, you receive a partial or full refund.
US Based Integration Architect
I'm a certified solution, system, integration and data architect, and I have built ERP and warehouse systems since the 1990s. I do the work myself, and you work directly with me.
FAQ
Is the price fixed? +
Yes. If your requirements are outside the base scope, add-on pricing is confirmed during the free consultation, before the project starts.
Do I need NetSuite Connector (FarApp)? +
Not always. NetSuite Connector and Celigo require a monthly license from the vendor. A direct integration does not. I recommend the lowest-cost option that meets your requirements.
Can you fix an existing integration? +
Yes. The NetSuite Connector rescue quickstart covers diagnosing and fixing an existing integration for $8,950.
What happens after go-live? +
30 days of post-launch support is included. Managed services are available after that.
Who does the work? +
I do.